BAD DAY

I am having a really bad day, to match yesterday. I had a big order from Rome last week for 36 wooden wands from my dragon website. I had an email yesterday to say 9 were wrong, I had another email today to say another 9 were wrong. So now, any profit I made has been eaten away and I'm now I have not only lost all profit but am out of pocket! NOT A HAPPY BUNNY.